Shipping Policy

STANDARD SHIPPING POLICY

We deliver to all areas across the Kingdom of Bahrain.

 

We have tied up with reliable logistics partners that ensures reliable delivery of non-perishable items across cities.

We try our very best to ensure that there are no delays in shipments, but sometimes it's beyond our control.

SHIPPING TIME

• Orders are delivered the next day after order confirmation between 4-10pm
• We deliver on all days (Saturday to Thursday) except Fridays and public holidays.
• Orders placed on Thursday will be delivered on Saturday

If you feel that the packaging of the product is tampered or damaged at the time of delivery, please refuse to accept delivery of the product and contact us immediately on partystorebahrain@gmail.com or WhatsApp +97338811599, mentioning your order reference number and a picture of the tampered package. We shall ensure a replacement delivery is made to you at the earliest.

• In case there is a delay, please contact us on partystorebahrain@gmail.com or WhatsApp +97338811599 mentioning your order reference number
• In the unfortunate scenario that your shipment has been misplaced or lost in route, we can either resend the order to you (if the same products are still in stock), or issue a credit note to you, or reimburse the amount completely to you. In such a case, we would request you to confirm in writing to us that you have not received the product. However, Velvet Party Store’s decision in this regard shall be final and binding to you and that you shall not be entitled to raise any claims in that regards.